We are experiencing a high volume of orders, your order will be delivered in 7 - 14 business days.

Delivery Information

Within Hong Kong territory

The below regions can enjoy a free delivery service for purchase over a certain amount*#

  • Hong Kong Island, Kowloon, New Territories: HK$500 or above.
  • Tung Chung: HK$1,000 or above
  • Outlying Islands, Ma Wan, Discovery Bay and villages: HK$2,000 or above

*Extra delivery charge for purchase below HK$500 will be applied

#Johnson Group may use third party courier service (e.g. S.F. Express) to deliver its products to ensure clients can receive the goods at the earliest.

Please contact 2421 0203 or email enquiry@johnson-group.com.hk for extra delivery charges of other unmentioned remote areas.

S.F. Express

EF. Locker Self-pickup (Free delivery over $500, freight collect below $500)

EF. Locker Locations: https://bit.ly/2LejmjD

S.F. Stores Self-pickup (Free delivery over $500, freight collect below $500)

S.F. Stores Locations: https://bit.ly/2E8ZmLC

Self Pick-up

We will contact clients to schedule the self pick-up date and time within 7 working days upon receipt of the order

Business Hours: Monday - Friday | 9:00am-6:00pm | Saturday, Sunday & Public holidays Closed

International Shipping

We provide international delivery service but delivery fees depends on the product quantity and delivery destination. Please contact us at +852 2481 3988/enquiry@johnson-group.com.hk before placing order.

Customs, Duties, and Taxes

All customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. You are responsible for assuring that the product can be lawfully imported to the destination country and must comply with all laws and regulations of the destination country.

Delivery Time

Your order will arrive within 7 - 14 business days (Saturday, Sunday and public holiday are not included) after payment is confirmed.

Some items need to pre-order. The delivery time and product availability of pre-order items are varies depends on suppliers and locations and production availability.

Please contact 2421 0203, or email enquiry@johnson-group.com.hk for more details.

How to change the delivery address?

To edit order shipping address, go to “Check out” and check the box “Ship to different address” under the form of “Billing address”. Or go to “Account”, click “edit address” under “default shipping address”.

Each order is limited to single delivery location only. To deliver items to multiple destinations, please create multiple orders with different shipping address.

Do I have to sign for my package?

To protect the interest of our customers, we require customers to verify their identities and to sign off the package.

Promotion Code

If you have a promotional code, add qualifying to your Shopping Cart, click the "Shopping Cart" icon on the top right of the page,then click “View all”. Enter the promotional code and click the Apply button. The discount amount with be deducted from your order total. Make sure you have entered the correct promotional code, then click “proceed to checkout” to complete the order.